Flat rate US, Canada shipping only $19.99 USD
Flat rate shipping EU, Singapore, Malaysia. Live arrival guaranteed!
United States: express overnight shipping to your address with flat rate shipping of $19.99 for all the fish. The shipping service includes online tracking. Delivery is on Wednesday by 10:30 am, please contact carrier if your package is 1+ hour late.
EU countries:pick up from importer in Germany to your shipping address. No need for paper or document of any kind.
Singapore: FREE shipping to Blue Crystal (Singapore importer/transhipper). $20-40 SGD due to transhipper per fish for import service. NO documents required.. Pick up location Blue Crystal Aquarium 22 Pasir Ris Farmway 2, Singapore (Delivery is also available for a fee).
Other countries with available shipping: CANADA, MEXICO, UK, CHINA, HONG KONG, TAIWAN, JAPAN, KOREA, MALAYSIA, INDIA, PHILIPPINES, CAMBODIA, VIETNAM, BRAZIL. Contact firstname.lastname@example.org for any more question.
Live arrival guaranteed*
*Live arrival guarantee only apply to shipment with a successful first delivery attempt. We are not responsible for any dead fish after a failed delivery attempt or unable to deliver due to bad weather such as flood, hurricane, blizzard (make sure you call the shipping company if the package is more than 2 hours late AND have someone available to receive the fish or presign).
Dead on arrival (DOA), must be contact within 2 hour of delivery. Proof of DOA: picture of the DEAD fish in sealed unopened bag and picture of the dead fish with the tail cut off.
We will send you a replacement fish once DOA is confirmed (buyer pays for replacement shipping fee)
*Please watch the short video below on how to put new fish in your tank. We do take every precautions to make sure that your fish travel safely, arrive live and well.
*We reserve the right to cancel any transaction due to fish has been sold in store/online and has not been updated on our website or for any security reason.
*All orders are final - no cancellation, exchange, return nor refund after an order is confirmed.
*Important: due to immense stress during shipping, the color of newly arrived fish will be very pale/dark, and the kok size will reduce. The fish color will improve in 2-3 days and will fully recover in 5-7 weeks. Please keep your tank temperature at 86F (30C) and feed the new fish with blood worm for the first 1-2 weeks if available. Please read our guides below.
Upon ordering you agree to all terms and condition above.
Keeping your new flowerhorn.
*Tips for flowerhorn kok pushing
Do you combine shipping (US)?
Yes, we do. $19.99 flat rate for all your fish in the same order/shipment.
Do you ship to Florida?
Yes, we ship to all US addresses.
Do you ship to Brazil?
YES, and USA, CANADA, MEXICO, UK, EUROPEAN COUNTRIES, CHINA, HONG KONG, TAIWAN, JAPAN, KOREA, SINGAPORE, MALAYSIA, INDIA, PHILIPPINES, CAMBODIA, VIETNAM
Is the fish is the US? Where to view in Singapore?
No. The fish are in Thailand and to be ship anywhere in the world to a partner importer in each country. He/she will then ship to your home using express shipping available in the country or pick up in case of Singapore.
How long is the shipping?
Less than 18 hours, we use FedEx overnight for shipping. The order is picked up 4pm today and delivered by 10:30 am the next morning.
It's cold in Chicago, will the fish die during shipping?
No, it never happened before. We use extra protection for shipping with heat bag and styrofoam box, and the fish bag is full of pure Oxygen. Live arrival is guaranteed!
How do I keep the fish color pretty like you?
The best food for color is shrimp, other than that you can use blood worm and XO Ever Red pellets. Best food but relatively expensive is Baankhunduk farm pellets - FOOD21. Remember to change water 30% once a week and keep water temperature at 86F (30C).
Will the flowerhorn kok get bigger?
It depends. The most important factor is the gene of the flowerhorn, no matter what you do the kok only grow bigger if the gene is there. We fish breeders recommend you to get a flowerhorn with a visible kok already if you are looking for a big kok. Not all fish are created equal.
Will the fish be the same as the one I select on the website?
Yes, that's the exact fish you will get.
*Important: getting your new flowerhorn.
Thank you for your support
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*Important: How to introduce new fish to a fish tank preventing temperature shock
watch from min 1:30